Print jobs are slow to start when Equitrac is installed
Article # 3016184 - Page views: 630
Problem Statement:
Print jobs are slow to start when Equitrac is installed.
Resolution:
-Confirm firwall parts are open on the CAS, DRE and Workstation.(2062,2063,2910,2938,2939,2941,2942,987,2064,4940,2613)
-Confirm the version of the Equitrac print client that is installed matches the Equitrac version. If not reinstall.
-Confirm Equitrac client is installed with the IP address not the DNS name of the Equitrac server. If not reinstall.