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Kofax Reader Maintainer: Information


Kofax Reader Maintainer (formerly Nuance Reader Maintainer) is a tool to test and configure Kofax and Nuance branded card readers.  KRM supports the Kofax Ethernet Card Reader (formerly Nuance Ethernet Card Reader), the Gen. 2 USB Card readers, and the Micro Card Readers. This replaces the Equitrac Reader Maintainer (ERM) Tool, previously called the Equitrac Reader Maintainer Tool (RMT). 

The Equitrac Reader Maintainer (ERM) Tool should continue to be used for Gen. 1 USB card readers, including the magnetic stripe reader.

The KRM and ERM are available on the Partner Portal ( for dealer and partners.  Customers should contact their support representative for assistance

See also:

The  for further details.