Clicking the Cancel Button on the Print Client Pop-Up Does Not Cancel the Print Job
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1. Stop the EQDRE service.
2. Open Microsoft Windows Explorer and navigate to the following location:
C:\Documents and settings\[User Account running the DRE service]\local settings\application data\equitrac\equitrac platform component\5\eqdresrv\eqspool
3. Delete the .BIN files.
4. Restart the EQDRE service.