Color and Monochrome Counts on Copy by Device Summary Report Do Not Match Manual Meter Counts

Last updated
Save as PDF

Article # 3016084 - Page views: 194

With Equitrac Professional 5, when you run the Copy summary by device report, the counts for color and black and white copies do not match the manual counts from the device meter.

This discrepancy may occur if mixed color copies are generated. The Copy summary by device report do not differentiate between color and monochrome pages on a mixed job. The entire job is reported as color.

To properly count color and monochrome pages, run the Copy by device detail split report. A total for color and monochrome pages appears at the end of the report. This total should match the manual counts on the copiers.