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Kofax

EP5 - Unable to Scan to multiple network folders

Problem:

Unable to Scan to multiple network folders

Unable to Scan to multiple network folders using Equitrac Document Capture; Client wants to send the scanned docuemnt to two network folders at the same time.Client getting UNC path not available.

Unable to Scan to multiple network folders using Equitrac Document Capture;

Unable to Scan to multiple network folders using Equitrac Document Capture; Client wants to send the scanned docuemnt to two network folders at the same time.

Issue:

 Client getting UNC path not available when an alias is configured in the Equitrac Document Capture configuration.

Resolution:

  1. The paths require a semi-colon between the two paths in the Alias;
  2. Both network paths must be valid; cannot use Microsoft variables (User$) in path name (it is not valid for Equitrac).

Correct the path name using Equitrac variable names and seperate the paths with a semi-colon.