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Kofax

EP5 gives an error when starting System Manager after the EP5 computer was renamed.

Problem:

EP5 gives an error when starting System Manager after the EP5 computer was renamed.  When you launch System Manager, you receive an error box displaying "Error"  A connection could not be made with the server named name. 

Answer:

The System Manager is still trying to connect to the old server name.  Change the server name to the new name and it should connect.

If you want to remove the old name from the Server Selection List, you have the edit this registry key:

{HKEY_CURRENT_USER\Software\Equitrac\OfficeManager\ServerList