Invalid Print Stream Error Message Appears in the EP5 DRE Event Viewer When Printing
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Invalid Print Stream Error Message Appears in the EP5 DRE Event Viewer When Printing
Issue:
When you print a document, the job does not print. An "Invalid Print Stream" error message appears in the Event viewer on the Document Routing Engine Print server that indicates a failed page count.
Resolution:
Verify the following information:
1. Verify that the print job is not using an unsupported language.
2. Verify that the print job is not using a language other than that specified for that device in System Manager, Devices, Printer Language.
3. Verify that the print stream is not corrupt.