Skip to main content
Kofax

Output Manager - Recommended Anti Virus exclusions

  1. Last updated
  2. Save as PDF
Article # 3016924 - Page views: 409

Information

Recommended Exclusions for Antivirus Software when used with Output Manager

 

Output Manager:

If Output Manager is installed on the C: drive, the following folders need to be excluded. If Output Manager is installed to different drive(s) please use the listings below as an example and adjust appropriately.

<C:\Program Files\NSi\Output Manager\>

<C:\FileStore> (<\\serverName\OmFileStore>) this folder is likely a shared folder.  If there are multiple Output Manager file stores, all are listed in the Output Manger Console > Administration > System Health > Document file stores grid.  All file store folders/shares should be excluded.

Any folders that are watched by Output Manager; these would be folders defined in Output Manager sources (Network Folder and FTP types).

 

Microsoft Windows Printing:

<C:\Windows\System32\spool\>

 

Microsoft SQL Server:

The SQL server folders need to be excluded from the virus scan.

 

Device Registration Service:

<C:\Program Files (x86)\NSi\Device Registration Service folder>