Question:

How do you change the drive letter used by the Nuance Cloud Connector?

Answer:

The Nuance Cloud Connector by default uses the drive letter N. If this drive letter is already in use by the client network it may be necessary to change the drive letter used by the Nuance Cloud Connector to a different drive letter. This can be accomplished by changing the default settings for the Nuance Cloud Connector.

The settings for the Nuance Cloud Connector are stored in a SQL Lite database file named "gsettings.db". This file is located in the following location:

C:\Users\\AppData\Local\gladinet

To edit this file you will need a program that can edit SQL lite databases. An example of this is SQLite administrator which can be downloaded at the following location: http://sqliteadmin.orbmu2k.de/

Prior to making any changes, it is recommended to make a backup copy of the "gsettings.db" file, just in case.

The settings are stored in a table named "gsettings"

Run the following query with results to display the current setting:

select value from gsettings where name = "MappedDriveName"

Run the following query with results to change this setting to the desired drive letter: (this example uses drive letter M - you can replace that with whatever letter you want to use that is not already in use.

update gsettings

set value = 'M'

where name = "MappedDriveName"

Run the previous select query again to verify the setting has changed to the new setting.

Restart the Nuance Cloud Connector and your cloud drives should now show under this new drive letter.