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Out of Memory error when scanning with PaperPort.

Article # 3046310 - Page views: 55

Problem: 

Out of Memory error when scanning with PaperPort.

When scanning a document or image at a high resolution, an “Out of Memory” error is displayed.

Solution: 

PaperPort has an image size limitation of “8400 x 8400” pixels it can process.

Example: Scanning a Letter page size at 1200 DPI exceeds this limit. Letter size is “8.5 x 11” inches, this multiplied by 1200 pixels gives a “10200 x 13200” pixel image.

The resolution should be lowered, or the page size/scanning area should be reduced so that it can fit into 8400 x 8400 limits.

 

 

Applies to:  

Product Version
PaperPort 14.7
PaperPort 14.5

 

Article # 3046310
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