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PaperPort Support Request Form

This form is for customers who are using PaperPort and need to request assistance.
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For assistance with PaperPort, please complete the fields below, providing as much detail as possible, and submit the form. 

The following information is necessary in order for us to successfully provide an answer:

  • Detailed description of your problem
  • Operating System version
  • Scanner make, model, and driver (if applicable)

Make sure to review 
Getting Help with PaperPort’ prior registering an issue.

Registered customers, please log in to the Support Portal for raising support issues. Partners, please register your issues in the Partner Portal.

Your Information

Please enter detailed information in the fields below.

Phone Number
Company Name
Describe your PaperPort Issue

Please enter the details regarding your PaperPort issue in the fields below.

PaperPort Version
Serial Number

Please enter your PaperPort Serial Number in the format XXXXX-XXX-XXXX-XXXX-XX