PaperPort crashes on startup and returns an Application Error message
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PaperPort crashes on startup and returns an Application Error message.
Problem:
When PaperPort is started, it will load itself and the documents in the folders. Immediately after loading the files, it will crash and return the following error message: The instruction at 0xXXXXXXXX referenced memory at 0xXXXXXXXX. The memory could not be read. Click on OK to terminate the program.
Resolution:
Follow the steps outlined in the below article to cleanly uninstall PaperPort:
Upon completing these steps, reinstall PaperPort.