Power PDF
- Power PDF Support
- Welcome to the Power PDF Support pages. Find articles, help, and advice for getting the most out of Power PDF, and get Support when you need it.
- "Failed to convert the document" error message while performing OCR in Power PDF.
- Converting Word documents crashes Power PDF
- Error message “The system cannot find the file specified” is displayed when trying to send an email
- Getting Help with Power PDF
- How to request features and new options to be added to kofax Power PDF in future versions
- PaperPort is being disconnected from network drives
- Power PDF: Signature validation issue with the Federal Patent Office portal
- Power PDF is trying to verify digital signatures when documents are opened.
- Power PDF Retail Support Request Form
- Power PDF Support request submitted (German)
- Power PDF Support request submitted (Spanish)
- Table of Contents does not correctly save a user created Style.
- Unable share to mail via Thunderbird within Power PDF.
- Unable to attach PDF documents and send it using Power PDF
- Unable to open document using Power PDF with a digital signature
- When opening a PDF file from SharePoint, Power PDF crashes without an error.
- “Invalid scan margin setting” error displayed when scanning with a Fujitsu ScanSnap device
- Configuration
- After deploying power PDF with an network customized package disabling the signing feature, administrator would like to re enable this silently
- Autonomy iManage / Interwoven / DeskSite / WorkSite Edit App Setup Entry for Power PDF
- How to add customized fonts to Power PDF
- How to pre-populate the iManage Work 10 server information for Power PDF
- How to prepare SignDoc server URL
- How to prepopulate the word conversion settings in the kofax ribbon in advance for a network deployment of power PDF
- How to stop power PDF from prompting users to set the default application via registry
- Nuance PDF Printer becomes the Default device regardless of what application they are printing from
- Power PDF: What is the location of the registry key for the Select/Hand Tool Default Selection?
- Power PDF: Where is the location of the setting "Verify SharePoint path for file" in the registry?
- Power PDF - Where to set the compatibility settings globally in Office
- User is unable to create self signed digital ID in powerPDF, when they click on Security and add IDs the option is grayed out
- Where are settings for mail archiving located in Power PDF 2.1?
- Where are the default settings for Comment Font stored in Power PDF?
- Where are the Power PDF Microsoft Office Add-in settings stored?
- Where are the Profile settings stored for PDF Create Assistant in Power PDF?
- Where are the Searchable PDF settings stored in Power PDF?
- Where are the Sharepoint Settings saved in Power PDF?
- How To...
- Can PowerPDF be configured to use the system default printer?
- Combining multiple documents into one PDF in order
- How do I use touch or or a stylus in Power PDF
- How to add comments or reasons contained within a digital signature in Power PDF
- How to change the default in Power PDF Convert Assistant save to DMS instead of Local Drive?
- How to change the Filter Conditions, Type in iManage to default to all files when opening a pdf from PowerPDF?
- How to change the logo in a digital signature in Power PDF
- How to change the settings in PowerPDF for opening PDFs from websites
- How to configure PowerPDF to support opening a Microsoft AIP protected PDF file?
- How to configure Power PDF 2 to load stamps from a network location
- How to copy Power PDF Sequences to a new computer
- How to disable\enable "Automatic proofread results after OCR?
- How to disable the Accessibility Options dialogue window when Power PDF is opened for the first time.
- How to disable the Power PDF default viewer prompt
- How to Enable or Disable "View Resulting PDF" in IE
- How to Manually add Nuance PDF printer back if accidently deleted from Windows Devices and Printers screen
- How to manually create Right Click options for PowerPDF 2.1 in iManage Filesite or DeskSite.
- How to password protect a PDF in Nuance PowerPDF v1.1
- How to preserve document content with markups and tracked changes in Word when converting to PDF
- How to restore Printed Document Options after "Don't show this dialog again" is selected?
- How to set Adobe as Default PDF program instead of PowerPDF
- How to set Adobe as Default PDF Viewer in Internet Explorer instead of PowerPDF
- How to stop Word 2016 from converting with Nuance Convert Assistant when opening a PDF
- How to edit the default cover page added to a PDF Portfolio in Power PDF 4.1
- Without the ability to use a mouse, on a surface tablet how do I annotate a PDF using a Stylus ?
- PowerPDF - How to change the default filter conditions when opening a document from iManage WorkSite / DeskSite
- PowerPDF - How to enable the "Open From" or "Save To" OneDrive option
- Power PDF: How to change the Author of comments added to a PDF to use something other than the login name
- Power PDF - How to disable Auto-Numbering when converting a PDF with a numbered list to a MS Word Document
- Power PDF - Power PDF Installation Using Intune
- Power PDF 2.0 - How to set up Surface tablet for stylus use
- Power PDF 2.1- How to print fonts used in embedded documents
- Power PDF 2.1- How to use "Automatic Position" found in Layers > Settings > Import Page As Layer > Positioning
- Power PDF 2.1 - How to convert Word to PDF in "Compatibility Mode"
- Power PDF 2.1 - How to edit the default cover page added to a PDF Portfolio
- Power PDF 2.1: How to Disable Windows Desktop Search Integration
- Prevent Google Chrome or Edge from opening PDF files
- Install/Uninstall
- Error Installing Nuance Power PDF 2.0 Hotfix
- How many machines can I install my Power PDF license on?
- How to do a silent uninstall of Power PDF?
- Kofax License Server cannot be installed anymore - Error1720
- Kofax Power PDF Advanced - How to perform a clean uninstall and install the latest version
- Obtaining a Power PDF download
- Power PDF - Error installing on a computer with Visual C++ 2017 Runtime installed
- Power PDF Advanced 2.1 - Error 1913 during installation
- Power PDF for Mac support for Mac OS 10.15 Catalina
- Power PDF v5 30 days grace period appears when performing an command line silent install using the legacy serial number
- Power PDF - Is there a way to install the prerequisites silently?
- When applying fixpacks to power PDF 4.1 with the imanage10 connector settings checked end up becoming lost and cleared
- Where are users saved signatures stored in power PDF?
- Why does Internet Explorer ask to enable the Kofax Power PDF 4.0 Plug-ins after deployment?
- Integrations
- Error 500 appears in Power PDF when opening a document from iManage 10 using the connector integration
- How to set "Use Document Profile" in PowerPDF deployment?
- Icons in iManage FileSite show as Adobe even though PowerPDF is the PDF application
- iManage document title does not appear above the ribbon in Nuance Power PDF
- iManage PDF's shared from Power PDF use the document number instead of the document name
- Nuance PDF Toolbar add-in for IE11 causes a pop-up prompt to "Speed up browsing - choose add-ins".
- Nuance toolbars missing in IE 11
- PowerPDF 2 - Replace Original option grayed out when saving a PDF to iManage
- Power PDF: How to set iManage to use the Non-enhanced dialog for Save As and Enhanced dialog for Open
- Power PDF: iManage Work connector not showing on user interface after installation
- Power PDF: Receiving the error message "This file cannot be found" when opening a PDF from imanage Desksite
- Power PDF - Background color is not retained when printing to PDF
- Power PDF - Prompted for New Profile window after editing and attempting to save PDF document iManage
- Power PDF - Running DefaultViewer command line on Windows 10 French language does not write CLSID to Registry
- Power PDF - Unable to save a new version of a new document to iManage
- Power PDF 3.0: Where are the settings for the iManage Work 10 connector saved?
- Power PDF documents opened from NetDocuments from the Chrome browser do not check in automatically when closed
- Power PDF IManage 10 Connection error 'Login Error' invalid request Mismatching redirect URI appears
- Power PDF IManage 10 Connection error 'NoneType' object has no attribute 'name'
- Power PDF integration toolbar not showing up in Internet Explorer 11
- Printing from OpenText DM 10 or 16 using PowerPDF without having to open the documents
- Using Power PDF with DocuSign, An error appears during the signing process indicating that IE11 is no longer supported
- When checking out an PDF document from eDocs into power PDF, User cannot save a new version with changes
- Product Information
- Can we enable Javscript inside of Nuance power PDF 2.0 after an customized deployment with it disabled
- Does PowerPDF 2.0 support Azure RMS?
- Does PowerPDF support AutoCad .dwg image files?
- How to have more control over the OCR process in PowerPDF
- Hyperlink in header or footer of Word document when converting to PDF is not working
- IsﾠPower PDFﾠcompliantﾠwith the OAuth change being introduced with NetDocuments ndWeb 18 set to be release October 11th, 2018?
- Nuance PDF product support for iManage Work Desktop for Windows (v10.1)
- PDF Creation settings for Excel is different for users using 64 bit Office than users using 32 bit Office.
- PowerPDF 2.1 - HP Trim support
- Power PDF: Documentation Location
- Power PDF - Where are the Auto-Save temp files stored?
- Power PDF 2: What is the latest version?
- Power PDF 3.x - Where can I find information on the automation interfaces?
- Power PDF 3 - What is the latest version?
- Power PDF 3: Is Office 2019 supported?
- Power PDF 4 - What is the latest version?
- Power PDF and Log4j vulnerability (CVE-2021-44228)
- Power PDF and Spring4Shell vulnerability (CVE-2022-22965)
- Support for the new Cloud NetDocuments DMS in PDF products
- VPAT documentation for Power PDF in regards to ADA disability and section 508 compliance of the product
- What are the size limits for PDF files to be edited in Power PDF / PDF Create / eCopy PDF Pro Office?
- What Document Management Systems are supported by PowerPDF Advanced 2.0?
- What Document Management Systems are supported by PowerPDF Advanced 2.1?
- What does SPDFIEBroker.exe do in PowerPDF?
- What does the inboxmonitor.exe executable in Power PDF do
- What is being detected when using the "Collect Application Settings" in the PowerPDF Customization Kit?
- What is the function of "Embed Metadata" checkbox in the Conversion settings in the MS Word Add-in?
- What version of Power PDF supports CaseMap 12?
- Where are the autosaved files located in PDFC 8.2 / EPPO 6.3?
- Where are the Portfolio Edit menus in PowerPDF 2.0?
- Where are the Profile settings stored for PDF Create Assistant in Power PDF
- Where does Power PDF 4 store the Auto-Save temp files?
- Where is Power PDF "Find a Tool" history stored?
- Where is the Nuance Cloud Connector in PowerPDF v2.0?
- Who to contact for technical support on OEM versions of Kofax products.
- Troubleshooting
- After installation of Power PDF and reboot of a Windows 7 or Windows 10 workstation, the Power PDF NUL printer port disappears
- After upgrading to power PDF 4.1, specific document containing barcodes are not displayed correctly
- Bad UI display when opening PDFs in IE on dual screen monitors Power PDF 2.1
- Chemical formulas are not properly printed to PDF from Microsoft Word
- Convert Error: "Docx, There is no associated application installed"
- Date and Time on Dynamic Stamps not updating
- Default PDF application not changed to Power PDF on Windows 10
- Download fails, getting errror: the signature of this file is corrupt or invalid"
- Drag and dropping 1 page PDF into another 1 page PDF does not work
- Dropbox connector not working in Power PDF
- Dual monitor issues in Windows with PDF software
- ERROR "Registrycontroller.exe has stopped working" when starting up Power PDF 2.0
- Error "The server application, source file, or item cannot be found" when trying to open an embedded PDF from Power PDF in a Word Document on a computer that does not have Power PDF installed
- Error finding WINWORD.EXE when trying to convert a PDF to Word using Power PDF
- Error message occurs when attempting to print multiple copies of a FileOpen secured document
- Error when trying to activate 3D pdf support
- How to collect logs in PowerPDF 2.x & 3.x for troubleshooting
- How to collect x32 and x64 bit log files for Power PDF 5.0
- How to update the Imanage server connection information on a mass deployment
- HTTP error message appears when opening a pdf file from SharePoint in IE
- Hyperlink does not retain in the generating PDF to Word documents
- Is Kofax Power PDF compatible with the Office 365 application suite.
- Kofax PDF for Mac crashes after editing document
- Kofax Power PDF Outlook Add-in keeps disappearing even after enabling the add-in in Outlook
- PDF: Recipient of Excel with embedded PDF can't open PDF object
- PDF: Scrolling through a document is not smooth
- PDF: Set Tab Order button and menu options are unavailable
- PDF - Recipient of Word with embedded PDF can't open PDF object
- PDF - Unable to access mapped network drives from an application
- PDF Create taking a while to convert an Excel document to PDF
- PDF Redaction removes highlighting if any of the highlighting is in the redacted area
- PowerPDF - Document converts to strange characters when you converted to editable document
- PowerPDF - Microsoft Word Add-ins not loading
- PowerPDF 3.0: slow while closing
- PowerPDF is crashing with error codes doing random actions
- PowerPDF is not detecting installed scanners
- PowerPDF not capturing the graphic images when archiving email from Outlook
- PowerPDF not showing TypeWriter Format
- Power PDF: Redaction only applying to first marked item, remaining items are not removed but redaction mark is applied.
- Power PDF: Slow response time or lag when opening or combining documents from a DFS namespace shared folder
- Power PDF: unable to print in black & white
- Power PDF - Deskew option not working on skewed PDF
- Power PDF - Helvetica font changes to Arial when the document is printed to a PDF
- Power PDF - Scanned documents coming in blank or as image even though PDF type is set to "searchable" under scan settings
- Power PDF - Search and Redact redacts the entire word even when specifying only a partial word or string
- Power PDF - When creating PDF/A with highlights, the highlights become more like Redaction
- Power PDF - Word 2016 crashing after disabling Nuance add-in
- Power PDF 2.1 - License could not be checked, please try to restart the application MSCVP140.dll is missing
- Power PDF 3.0 Firefox addon not showing up / disabled
- Power PDF 3 Unable to save track changes in a Microsoft Word document
- Power PDF 4.0 design change with document assembly workflows involving excel pages when inserting to an open PDF
- Power PDF freezes when printing any PDF document
- Power PDF: Unable to set the TAB order in a PDF form
- Power PDF v2.1 print jobs are held in the printer queue with Omtool installed
- Preserving annotations when converting an MS Word document to PDF
- Right Click, Convert to PDF does not work on a text document if the default text document application is Notepad ++
- Scanner Setup dialog box does not appear in Power PDF
- Search results show a different count between Power PDF and Adobe Acrobat
- Stationery with Japanese text is not applied in *.pdf file
- Text from the Contents tab is overlapped on the Index tab on the Navigation Component in the online help for PowerPDF 2.1 when printed
- The Bookmarks bar or stamps or pages panel resizing does not stick when the PowerPDF software is closed and reopened even though "Save and use my current view" is enabled.
- Unable to convert PDF to office word or excel using Power PDF
- Unable to make a large PDF searchable.
- Unable to preview PDF files in Windows 10 Explorer or inside MS Outlook with Power PDF 4.1
- Unable to preview PDF files in Windows 10 Explorer or MS Outlook with Power PDF v3.0
- Unable to print to Nuance PDF printer using Thin Client Environment
- Unable to Print using Nuance PDF print driver.
- Unable to remove text elements from a document in Adobe Reader
- Unable to resize text boxes and added form elements with Power PDF
- Unable to search for OCR'd PDFs using Windows Search
- When using Citrix, users are unable to save changes to the Quick Access Toolbar in PowerPDF
- XFA Documents Cannot be combined