When applying fixpacks to power PDF 4.1 with the imanage10 connector settings checked end up becoming lost and cleared
Issue
When applying fixpacks to an existing power PDF 4.1 installation with the imanage10 connector settings set; users found that they
end up becoming lost and cleared unlike in the below screenshot.
the case was raised - how can we preserve them?
Screenshot
Solution
Prior kofax versions would save these settings within the xml formatted file called user.config; stored in the local appdata in the user profile in an specific path.
(found at %LocalAppData\Kofax\DefaultDomain_Path_1fq231jq4faj4l2nz4lqn23nexrast22\4.1.0.30 when updating from FixPack 4.1.0.3
Kofax R&D understood the challenges with Maintaining these settings between physical and virtual computing environments;
we resulted in changing the design to better allow IT administrators to pre-set these iManage 10 connector options to avoid this issue
when users change local profiles at the system.
so we designed in fixpack 7 (and higher releases for Power PDF 4.1) a new option to store these settings in the registry.
Windows Registry Editor Version 5.00
[HKEY_CURRENT_USER\SOFTWARE\Kofax\PDF\V1\Connectors\iManage.Connector]
"DocId"="True"
"SyncSave"="False"
This released fixpack is a cumulative software updates to install, and this will update the software to target the design change.
Level of Complexity
Easy, Moderate, High
Applies to
| Product | Version | Build | Environment | Hardware |
|---|---|---|---|---|
| Power PDF | 4.1 | ADV | Windows |
References
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