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Why does Internet Explorer ask to enable the Kofax Power PDF 4.0 Plug-ins after deployment?

Article # 3032808 - Page views: 102

Issue

After deployment of Power PDF users are asked to enable the Kofax Power PDF 4.0 Plug-ins and would like them pre-enabled on the user's system.

Cause

Users asked after deploying Power PDF for the first time seeing the behavior and have asked the question, why does Internet Explorer ask to enable the Kofax Power PDF 4.0 Plug-ins after deployment?

Answer:

Web browser add-ons supplement Windows Internet Explorer with extra features, such as toolbars and ActiveX controls.

Our explanation to what the users see inside of IE 11 is out of Power PDF’s control because several add-ons are pre-installed in Internet Explorer but many come from the Internet and add-ons usually require that you give your permission before they're installed on your computer. However, some might be installed without your knowledge which in the case of a Power PDF deployment could happen silently to the users' PC.

Default Internet Explorer security is to ask to enable, therefore this prompt is expected. Group Policy can be enabled by the customer's IT to control add-ins being enabled and the warning given to notify them. It's recommended before making these changes to test then consult Microsoft for support.

 

Level of Complexity 

Moderate

 

Applies to  

Product Version Build Environment Hardware
Kofax Power PDF 3.1   Windows, Internet Explorer 11  
Kofax Power PDF 4.0   Windows, Internet Explorer 11  

References

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Article # 3032808
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