Power PDF - Background color is not retained when printing to PDF

Problem Statement

When printing a Word document with a background color, the background color is not retained when it is printed to PDF.

Cause

The document is not configured to print the background color in the Microsoft Word Options settings.

Resolution

To configure the document to print the background color, please follow the steps below.

In Microsoft Word:

- Click "File > Options > Display >"

- In the 'Printing Options' section, check the box next to "Print background colors and images"

- Click 'OK'

When the document is now printed to PDF using either the File > Print dialog or the Nuance PDF toolbar, the background color will be included in the output file.