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Power PDF IManage 10 Connection error 'Login Error' invalid request Mismatching redirect URI appears

Article # 3045672 - Page views: 287

Issue

When installing power PDF 4.1 and later and selecting the iManage 10 connector and trying to connect to the IManage server address,

instead of showing green with the user name connected- instead it shows Login Error'

invalid_request Mismatching redirect URL appears

 

Screenshot of dialog box

screenshot.JPG

 

Solution

This error indicates that the imanage server returned a login error, when authenticating with iManage work 10 PowerPDF between the host server,

They can use a V2 Universal Rest API and sends a request to the server to connect and handshake occurs.  The reason this error appears and this process fails is that the server has an 'application' that enables the correct V2 side API that power PDF is trying to utilize, but the issue is that the redirect URL is entered incorrectly.

 

To resolve this, follow the Network Installation Guide Page 57/58 which lay out the steps to place the correct values at the iManage control centre, and when everything is configured then pay close attention if the entered URL has an 'leading space' in front of 'http://localhost/' and then ensure to enable the application before logging out.

The backslash at the end is required */* exactly as above

To perform the above review, this requires the iManage administrator to log in with an NRT admin level of permissions and then to set the correct settings as well as allow the refresh token to activate so that powerPDF can natively use Oauth2 as the protocol with the Credential cache feature; so it can allow single sign on to function on a consistent go forward basis when PDF documents are opened from imanage checked out to open our Power PDF software to edit and work on the PDF.

 

Here is a link to the steps to follow: 

https://docshield.kofax.com/Portal/P...f/PowerPDF.htm

 

Level of Complexity 

High

 

Applies to  

Product Version Build Environment Hardware
Kofax Power PDF 4.1 ADV Windows  

References

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Article # 3045672