Converting Word documents crashes Power PDF
Article # 3047011 - Page views: 351
Problem:
Converting Word documents crashes Power PDF.
Solution:
If the Windows Event Viewer is showing recdiag.dll as the faulting module, there could be a conflict with another application using a file called “recdiag.dll”. Search the computer for multiple copies of the “recdiag.dll” on the system. If there is another application using the same file, uninstall that application.
Applies to:
| Product | Version |
|---|---|
| Power PDF | 3.1 |
| Power PDF | 4.0 |
| Power PDF | 4.1 |