Skip to main content
Kofax

After upgrading to power PDF 4.1, specific document containing barcodes are not displayed correctly

Article # 3047619 - Page views: 74

Issue

After upgrading to power PDF 4.1, specific document containing barcodes are not displayed correctly.

This has been reported in the past weeks to kofax technical support, that you may come across an issue where a barcode will display incorrectly.

 

barcode issue.JPG

 

Cause

This is caused by the font used to create the specific barcode and how it is rendered, and has been reported the engineering team

 

 

Solution

Please open a technical support case with power PDF technical support to obtain the manual fix for this issue involving code binaries, the official release will correct this display issue in the upcoming power PDF patch KofaxPowerPDFAdvanced-4.1.0.9 at the end of June.

Please install FP9 or higher to resolve this going forward

 

 

Level of Complexity 

Moderate

 

Applies to  

Product Version Build Environment Hardware
Power PDF  4.1 ADV Windows  

References

Add any references to other internal or external articles

 

Article # 3047619