Issue:

Errror finding WINWORD.EXE when trying to convert a PDF to Word using Power PDF.  The document does convert to MS Word, but when the program tries to launch Word, it puts up the following error:

Windows cannot find "C:\Program Files\Microsoft Office 15\root\office 15\WINWORD.exe".

Make sure you type the name correctly, and try again.

Resolution

PowerPDF reads this registry key when it goes to launch MS word:  HKClassesRoot\Word.Document.12\shell\Open\command\(Default)

For example, on a workstation which is running office 365, here is the value in this key:

Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\Word.Document.12\shell\Open\command]

@="\"C:\\Program Files (x86)\\Microsoft Office\\Root\\Office16\\WINWORD.EXE\" /n \"%1\" /o \"%u\""

Please have the client correct this registry key everything should work fine.