PowerPDF not showing "TypeWriter Format" on the menu bar When a user opens a PDF. Select TypeWriter and it should show a tab "TypeWriter Format". It's not showing up for a few users.
"Publish.xml" is what gets accessed when typewritter tool is enabled. The location is ..\AppData\Roaming\Nuance\PDF\NuancePDF\UILayout. Confirm the user is using a current file. Some deployments push files. An older "Publish.xml" can cause the TypeWriter format not to appear.