Power PDF - Word 2016 crashing after disabling Nuance add-in
Article # 3017268 - Page views: 1792
Issue:
Word 2016 Crashing after disabling Nuance add-in
Open Word 2016
File > Options > Add-ins > Manage: COM Add-ins > Go > select the Nuance items > OK
Close Word
Open Word
Open any document
Select Save from the quick access on top left > Word crashes
Or
File > Options
Resolution:
Unregister these dll files using regsvr32 /u
Rename the files after done unregistering.
C:\Program Files (x86)\Nuance\Power PDF 21\PDF Driver\OfficeAddIn
NPDFOfficeAddin_x86
NPDFOfficeAddin_x64.dll
Rename the following file:
C:\Program Files\Common Files\microsoft shared\TextConv
NPDFCG_x64.cnv