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When using Citrix, users are unable to save changes to the Quick Access Toolbar in PowerPDF

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When using Citrix, users are unable to save changes to the Quick Access Toolbar in PowerPDF

Question:

When using Citrix, users are unable to save changes to the Quick Access Toolbar in PowerPDF

Answer:

There is a file "Publish.xml" in the %appdata% folder that stores the Quick Access Toolbar information. If the %appdata% folder is being removed when you log out, the next time the user logs in, it gets a default Publish.xml file so the QAT changes will be gone.