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When installing SafeCom, you are prompted to reboot the Server / Workstation as it has detected system changes.

Article # 3039494 - Page views: 72

Question / Problem: 

When installing SafeCom Server of Print Client a popup message may appear stating:- 

"SafeCom G4 Server / Print Client has detected that there are pending system changes that require a reboot.

Please reboot the system and rerun the installation"

Answer / Solution: 

This is a Microsoft Windows issue and can be resolved by following these steps: - 

Enter How to here:

  1. Run "regedit" with Administrator privlages.
  2. In the registry, navigate to:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SessionManager\
  3. Delete the PendingFileRenameOperations registry value from the right pane.
  4. Install the software without restarting the computer first (Restarting the computer may result in the registry key being placed back in the registry before installation.)

Note : -

Note: If the PendingFileRenameOperations registry value in the location above is not located, this error message can be generated if the PendingFileRenameOperations registry value exists in the following location(s):

HKEY_LOCAL_MACHINE\SYSTEM\ControlSetXXX\Control\SessionManager\

Applies to:  

Product Version
SafeCom All

 

Article # 3039494
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