Ricoh IM C300-C400 - Issue when scanning from glass
3021695
Problem:
On the IM C300-C400 devices, SafeCom Go Ricoh may not be able to automatically detect paper size when scanning from glass.
Workaround:
The recommended workaround is to use the automatic document feeder (ADF) on the device IM C300-C400 models for scanning with SafeCom Smart Scan and Email instead.
Applies to:
| Product | Version |
|---|---|
| SafeCom | G4 |