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Kofax

Ricoh IM C300-C400 - Issue when scanning from glass

3021695

Problem: 

On the IM C300-C400 devices, SafeCom Go Ricoh may not be able to automatically detect paper size when scanning from glass.

 

Workaround: 

The recommended workaround is to use the automatic document feeder (ADF) on the device IM C300-C400 models for scanning with SafeCom Smart Scan and Email instead.

 

Applies to:  

Product Version
SafeCom G4

 

 

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