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SafeCom: Deprecation of Basic Authentication for Microsoft Office 365

Article # 3050194 - Page views: 94

Information: 

As announced by Microsoft, Basic Authentication for Exchange will be deprecated on October 1st, 2022.

SafeCom G4 has an Email feature, used to send Welcome & PUK code email's, or to send event notifications to an administrator email
These features do not support Modern Authentication and will stop working when basic authentication is turned off, for customers using Exchange Online.
We are working on providing support for Modern Authentication with a new SafeCom release. Further details on the protocols impacted can be found in the Announcement link below.

Kofax are working on providing support for Modern Authentication with a new SafeCom release. Once we have further information or an ETA this KB article will be updated.

To avoid system down situations Microsoft announced the following information including a limited time solution to extend Basic Authentication to December 31st, 2022 that is described in the “One-Time Re-Enablement” section of the following announcement.

Applies to:  

Product Version
G4 10.6 and all prior versions

 

Article # 3050194