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After upgrade to SafeCom Mobile Print 4.3 "MS office conversion" stops working

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Problem: 

Some customer reported issues with Office conversion in Mobile Print after upgrading to 4.2.10 or newer, when using Microsoft Office installed on the server for conversion.
 

Answer: 

Issue could be related to the change from Java7 to Jave8 and a tighter security model in Windows.

While this is under investigation we suggest as workaround to use the built-in Office conversion engine

 

Applies to:  

Product Version
SafeCom Mobile Print 4.3

 

 

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