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After upgrade to SafeCom Mobile Print 4.3 "MS office conversion" stops working

Article # 3028734 - Page views: 229



Some customer reported issues with Office conversion in Mobile Print after upgrading to 4.2.10 or newer, when using Microsoft Office installed on the server for conversion.


Issue could be related to the change from Java7 to Jave8 and a tighter security model in Windows.

While this is under investigation we suggest as workaround to use the built-in Office conversion engine


Applies to:  

Product Version
SafeCom Mobile Print 4.3



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