I am not able to delete and disable the safecom trace folder

Question / Problem:

When attempting to delete the SafeCom_Trace folder, the following message is displayed

The action can't be completed because the file is open

Answer / Solution:

In order to remove the SafeCom_Trace folder, perform the following steps

1. Stop or close the following applications or services
   • Windows Print Spooler
   • SafeCom Service
   • WWW service
   • SafeCom Reports application
   • SafeCom Mobile Print
   • SafeCom Administrator appliation
   • SafeCom scPopup (Located in the System Tray)
   • dllhost.exe (This will need to be closed through Task Manager)
2. Delete or rename the SafeCom_Trace folder
3. Restart the services and applications

Note: dllhost.exe will restart automatically when the other services and applications are started.