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Print job stuck in shared Windows Printer Queue with status "Sent to printer"

Problem statement:

Print job stuck in shared Windows Printer Queue with status "Sent to printer"

This issue happens on Windows Server 2012 / 2012 R2.

Cause:

This issue is seen if the setting "Render Print job on client computer" is unchecked on the "Shared" tab for the Printer Queue. (see attached picture: "Render_print_jobs_on_client_computer.png")

Before Mircosoft KB "3139649" an "Access Denied" message would be seen when trying to connect with the shared Windows Printer Queue.

Resolution:

On the "Security" tab for the Printer Queue the users/groups using the shared Printer Queue require "Manage documents" to be allowed additonal to "Print".

For example the group "Domain Users". (see example picture attached: "manage_documents.png")