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Kofax

ShareScan: Ricoh Embedded Client compatibility

Question:

Which version of ShareScan Client for Ricoh MFP should be used with which version of ShareScan server?

Answer:

Please see the matrix below for compatibility when using ShareScan Embedded for Ricoh MFP.

ShareScan Server -> SS 6.1 SS 5.4 SP2 SS 5.4 (pre-SP2)  SS 5.2 SS 5.1 SS 5.0
Embedded client version             
6.0.11201.0 YES No No No No No
6.0.10602.0 YES No No No No No
5.4.30824.4 No YES No No No No
5.4.30823.0 No YES No No No No
5.4.30329.0 No YES No No No No
5.4.20529.0 No YES YES No No No
5.2.20116.x No Limited Limited YES No No
5.1.20821.0 No No No YES YES No
5.1.20607.0 No No No No YES No
5.1.20102.0 No No No No YES No

YES = Compatible and supported

No = Not compatible and not supported

Limited = In order to make the transition period easier when upgrading to 5.4 some compatibility is maintained, but optimal performance is not guaranteed and Nuance does not provide any support for such configurations. The new features (such as parallel workflow) will not work when using 5.2.20116.x with 5.4 server, and other problems may also occur. It is strongly recommended to upgrade to the appropriate 5.4 JAR version as soon as possible after upgrading the server to 5.4.