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ShareScan 5.4 SP2 - HP Scanjet 7000nx or 7000n cannot be added

Problem Statement:

HP Scanjet 7000nx or 7000n cannot be added to SS 5.4 SP2

Solution:

A new SNMP identifier had to be added to the registration plugin to detect this specific device correctly. The following hotfix resolves the issue. SS54SP2_HF4537 To obtain this hotfix, please open a support ticket with your ShareScan solutions provider.

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