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Kofax

ShareScan 5.4 SP2 Hotfix 4535

Problem Statement:

     1. When scanning with a Xerox device, intermittently the scan preview image does not appear on the client.

     Customer has to cancel and start over before being able to complete the workflow.      

     2. When scanning with a web client based device, intermittently documents do not arrive to their destination,

     no error message is displayed.

Solution:

The following hotfix resolves the issue. SS54SP2_HF4535 To obtain this hotfix, please open a support ticket with your ShareScan solutions provider.