Skip to main content
Kofax

Web client startup time is longer than that of the embedded clients - ShareScan 5.4 SP2

Problem Statement:

The startup time of web clients is much longer than that of the embedded clients.

It can take as long as 5-10 seconds, sometimes even more, up to 15 seconds.

Resolution:

Install the following ShareScan hotfix and additional files (CSDK).  The steps listed in the readme under "Additional steps" must also be performed.

SS54SP2_HF4550

To obtain this hotfix, please open a support ticket with your ShareScan solutions provider.