Skip to main content
Kofax

ShareScan email and folder watching service

How to enable the email and folder watcher service

Information:

The ShareScan email and folder watching service is a purchased add-on module . This module is available for ShareScan version 5.2 and later versions.

In order to enable this feature, a valid license for this feature must be added to the ShareScan administration console. The three types of licenses are noted below with further details.

  • Customer Purchased License
  • Evaluation License
  • Not For Resale License (NFR)

Customer Purchased License:

  • Licenses are available for purchase through standard purchasing channel.
  • Customer licenses gives the licensee the right to attach up to 100 non-eCopy device connections (up to 100 folders or email addresses)
  • This license enforces this by limiting the page volume to 100,000 pages per year perpetually. The page count automatically renews each year. *
  • Additional licenses can be added as needed to increase the page volume. These new licenses will have a separate M&S expiration date and count renewal.

Evaluation License:

  • Evaluation licenses are available to resellers via Nuance Navigator. End user customers should request a evaluation from their eCopy reseller or Nuance technical consultant.
  • The Evaluation license enables up to 2,000 pages one time or 45 days, whichever comes first. *

Not For Resale:

  • Not For Resale (NFR) licenses are available to resellers for demo room purposes via Nuance Navigator.
  • The NFR license will enable up to 1,000 pages per year perpetually. The page count automatically renews each year. *
  • For additional NFR pages, please open a support ticket to request an additional Watcher NFR key when page count is exceeded.

*How pages are counted:

  • When a watcher rule has a processing rule set to Process the files, each page of a job is counted in the licensing page count.
  • When a watcher rule has a processing rule set to Route the files, only 1 page is counted per job in the licensing page count.