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ShareScan 5.4: connecting to SharePoint 365 - Access is denied error when testing credentials

Problem Statement: 

When clicking the Test button in the SharePoint connector one gets an error:  "Server was unable to process request. --> Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))".  This was discovered in ShareScan 5.4 SP2 but can probably be encountered in many versions as this is an environment issue.

Cause: 

This is caused by a time difference between the ShareScan Manager and the SharePoint 365 server.  Time difference of as little as 10 minutes (typically) can cause the security check to fail.

Resolution: 

Verify that the ShareScan Manager machine has the correct time set for the time zone and the time zone setting configured correctly.  Synchronizing time with a network time protocol (NTP) server is recommended. 

Attachment:

SharePointErrorscreen shot.docx (463 KB)