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Kofax

ShareScan 6.1 - Rotation issues with bizhub C3851FS

Problem Statement:

Bizhub C3851FS device has rotation issues.

Solution:

Please apply the attached RotationAngles.xml file with the following instructions.

-Exit from ShareScan Administration Console

-Stop ShareScan Agent and Manager services at Service Management Console

-Browse location C:\Program Files (x86)\Nuance\ShareScan6.1\Server\System

-Rename original RotationAngles.xml file to RotationAngles.xml.old

-Place the new RotationAngeles.xml to the same location

-Start ShareScan Manager and Agent services at Service Management Console

 

Attachments:

RotationAngles.xml (284 KB)