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Kofax

ShareScan services do not start automatically upon reboot

Issue:

ShareScan services do not start automatically upon start of the server or PC.

Cause

The network is set to DHCP, and the IP address was not obtained before the ShareScan services started

Resolution

Set the network adapter to use a static IP address

If multiple NICs are present, disable all but one to only use one.

 to open all ports used by ShareScan