Controlsuite : How to enable Equitrac Colour Quota and Account Limit messages on Unified Clients
Question:
When there are account limits or colour quota, on attempted print job release, how can messages be shown on the MFD screen?
Answer:
Normally, on Unified clients, the print job is simply not printed and no message is shown
To enable messages, Escrow must be switched on in the Equitrac Web Client
To do this:
Open the Equitrac Web System Manager
Navigate to System Configuration > Global Configuration Settings > Accounting and Quotas > Charging, Limits and Precision
Enable Account limits (choose limits in a charge type not being used e.g, billing codes)
Enable Escrow
Once this is enabled the device will show messages when limits or quotas are breached

Note: If all account charging is in use, Department is the easiest to set as an account limit can be overridden at a department level in AD Sync and in the department editor
Applies to:
Product | Version |
---|---|
Controlsuite | 1.x |