Controlsuite : How to enable Equitrac Colour Quota and Account Limit messages on Unified Clients

Question: 

When there are account limits or colour quota, on attempted print job release, how can messages be shown on the MFD screen?   

Answer: 

Normally, on Unified clients, the print job is simply not printed and no message is shown

To enable messages, Escrow must be switched on in the Equitrac Web Client  

To do this:

Open the Equitrac Web System Manager

Navigate to System Configuration > Global Configuration Settings > Accounting and Quotas > Charging, Limits and Precision

Enable Account limits (choose limits in a charge type not being used e.g, billing codes)

Enable Escrow

Once this is enabled the device will show messages when limits or quotas are breached

Note: If all account charging is in use, Department is the easiest to set as an account limit can be overridden at a department level in AD Sync and in the department editor

 

Applies to:  

Product	Version
Controlsuite	1.x