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Change SA and eCopy user password at localDB 2014 for eCopyShareScan

Article # 3016714 - Page views: 1250

How to change SA and eCopy user password in ShareScan localDB 2014?

The localDB can be only access on the same PC/Server where ShareScan installed.

To able to manipulate the database you need to install SQL Management Studio 2014 on the same PC/Server where ShareScan installed.

Do the following steps:

  • Open regedit
  • Go to HKEY_Machine\Software\Nuance\ShareScan or HKEY_Machine\Software\Wow6432Node\Nuance\ShareScan
    • in case you upgraded an existing installation to v6.3 you will find here.
      • HKEY_Machine\Software\Kofax\ShareScan or HKEY_Machine\Software\Wow6432Node\Kofax\ShareScan

Please note if you install v6.3 or higher on a clear system it will be not possible to install LocalDB as it is removed!

  • Find "localDbId" key and copy the value [eg: SH8FB6AC]
  • Open SQL Manager Studio
  • Use connection string np:\\.\pipe\LOCALDB#xxxxxxxx\tsql\query where xxxxxxxx is the localDbId key.
    • [eg np:\\.\pipe\LOCALDB#SH8FB6AC\tsql\query]
  • Use windows authentication...

Make sure the windows user has Administrator rights on the PC/Server

  • Go to Security \ Logins
  • Change the Password for SA and eCopy user to the default one [e+C0py2007_@x]

Do not forget to remove the tick from "Enforce password policy"