Newly added HP devices can not scan with ShareScan
Article # 3034611 - Page views: 64
3034611
Problem:
When adding new HP device to ShareScan the device is unable to scan an gives a scan fault on the interface.
All other machines are working as expected until the device is deleted from the SS Admin Console and re-added.
Solution:
Please enable the following setting on the device web interface:
"Troubleshooting --> OXPd Troubleshooting -->Allow non-secure connection for Web Services"
Applies to:
Product | Version |
---|---|
Kofax eCopy ShareScan | 6.x |