Information:

How to export the ShareScan Configuration using the Profiler tool

The Profiler tool is available with ShareScan 5.1 and newer.

Use the following instructions:

1. Open the ShareScan Administration Console
2. Click the "Advanced" tab
3. Click  the "Tools" button and select "Profile Tool" in the pull down menu
4. The resulting files (connector.profile and services.profile) contains the connector and services profile.  This can be saved as a backup, or used to copy the configuration to a new ShareScan Manager.
5. If requested by Technical Support, please attach both the connector.profile and services.profile files to the ticket and any other files which are created by Profiler tool.
6. See also the attachment for a PDF file containing these instructions with screenshots.