ShareScan Firewall Recommendations
Windows Firewall may block the ports, programs or services required for ShareScan functionality.
- Ensure that the required ports are open.
- For ShareScan 5.x installations open ports listed in
For ShareScan 4.x installations open ports listed in
- For Windows XP installations the ShareScan programs and services below must be added as exceptions.
- For ShareScan 5.2 or 5.4
- Windows XP is not supported
- For ShareScan 5.0 installations:
- Located in C:\Program files\Nuance\ShareScan5\Server
- Located in C:\Program files\Nuance\ShareScan5\Server\Connectors\ScanToDesktop
- Located in the C:\Program files\Microsoft SQL Server folder where SQL is installed (Varies by SQL version. Only applicable when SQL is installed locally)
- For ShareScan 4.x installations:
- Located in C:\Program Files\eCopy
- Located in C:\Program files\Microsoft SQL Server
- SQLServer.exe (for Internet Address Book only)
- Located in C:\Windows\System32