ShareScan Firewall Recommendations
ShareScan Firewall Recommendations
Information:
Windows Firewall may block the ports, programs or services required for ShareScan functionality.
- Ensure that the required ports are open.
-
- For ShareScan 5.x installations open ports listed in
-
For ShareScan 4.x installations open ports listed in
- For Windows XP installations the ShareScan programs and services below must be added as exceptions.
- For ShareScan 5.2 or 5.4
-
- Windows XP is not supported
- For ShareScan 5.0 installations:
-
- Located in C:\Program files\Nuance\ShareScan5\Server
-
- ShareScanManager.exe
- ShareScanAgent.exe
- ShareScanAdminConsole.exe
- Located in C:\Program files\Nuance\ShareScan5\Server\Connectors\ScanToDesktop
-
- InBoxAgent.exe
- Located in the C:\Program files\Microsoft SQL Server folder where SQL is installed (Varies by SQL version. Only applicable when SQL is installed locally)
-
- SQLServer.exe
- For ShareScan 4.x installations:
-
- Located in C:\Program Files\eCopy
-
- ShareScanOPAgent.exe
- ShareScanOPManager.exe
- InboxAgent.exe
- ShareScanOPClient.exe
- Located in C:\Program files\Microsoft SQL Server
-
- SQLServer.exe (for Internet Address Book only)
- Located in C:\Windows\System32
-
- MMC.exe
- Dllhost.exe