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"Scanning can not be started. Please try again later." error when scanning on FX devices - ShareScan 5.4 SP2

Problem Statement:

"Scanning can not be started. Please try again later." error when scanning on FX devices when using eCopy ShareScan 5.4 Service Pack 2.

Solution:

Recommend updating the software to ShareScan 6.x, which includes the fix.

 

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