"Some error occurred during scanning" when using Auto Color - ShareScan 5.4 SP2
Article # 3016663 - Page views: 254
Problem Statement:
When connectors are configured for Auto Color(bw) or Auto Color(g), users receive the error - "Some error occurred during scanning". This happens when the device is set for BW and the connectors are set for Auto Color.
Solution:
Update to ShareScan 6.x which includes the fix.