ShareScan 5.4 SP2 - HP Scanjet 7000nx or 7000n cannot be added
Problem Statement:
HP Scanjet 7000nx or 7000n cannot be added to SS 5.4 SP2
Solution:
A new SNMP identifier had to be added to the registration plugin to detect this specific device correctly. The following hotfix resolves the issue. SS54SP2_HF4537 To obtain this hotfix, please open a support ticket with your ShareScan solutions provider.