Skip to main content
Kofax

Unable to Scan with the Flatbed Option on Canon DR Scanners - ShareScan 5.4 SP2

Problem Statement:

Unable to use flatbed option with Canon DR scanners.

Solution:

The flatbed option of the Canon DR series is disabled by default in the Scanner Setup Wizard.  Contact ShareScan Technical Support if issues are encountered.  Reference SS54SP2_HF4525.

  • Was this article helpful?