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Web client startup time is longer than that of the embedded clients - ShareScan 5.4 SP2

Problem Statement:

The startup time of web clients is much longer than that of the embedded clients.

It can take as long as 5-10 seconds, sometimes even more, up to 15 seconds.


Install the following ShareScan hotfix and additional files (CSDK).  The steps listed in the readme under "Additional steps" must also be performed.


To obtain this hotfix, please open a support ticket with your ShareScan solutions provider.