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ShareScan PaperRiver Connectors (CloudPack, Exact, Docuware, HP Trim, Sage, Salesforce, Sharepoint Server Edition, Xerox Docushare) install

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  • CloudPack (Dropbox, Google Drive, Microsoft OneDrive, OneDrive for Business*)
    • FlowMatrix Token Server for CloudPack is included at no extra charge
  • Docuware
  • Exact Synergy Enterprise
  • HP Trim
  • Microsoft SharePoint Server Edition
  • Sage 50 Accounts
  • Sage ACT!
  • Salesforce
  • Xerox Docushare

These are compatible with ShareScan 5.x, however we recommend using ShareScan version 5.2 SP2 or 5.4 SP2 for best results.  

*) OneDrive for Business requires ShareScan 5.4.

These connectors are available for all ShareScan Elements, Office or Suite purchases as a separate add-on purchase. Documentation and Downloads are available from the eCopy Registration site after registering the connector access license and selecting the connector.

NFR keys are available to authorized resellers by opening a support ticket.

Evaluation keys and software documentation and downloads are available via your Nuance eCopy dealer or reseller.

These connectors have several requirements to implement:

  1. Register the Connector Access license to a registration account in
  2. Select the appropriate connector option. Additional details on  are available.
  3. In the Registration site download section, download the installer and documentation appropriate for the ShareScan software build in use.
  4. Read the Installation documentation to ensure all prerequistes are met and appropriate process is followed.
  5. Install the ShareScan license from the eCopy Registration Site into the ShareScan Administration Console > Home Ribbon> Licensing >Load License form.
  6. Install the connector executable on the ShareScan Administration console PC using the steps indicated in the connector installation guide.
  7. Activate the PaperRiver license in the ShareScan Administration Console> Connector > License tab using the steps indicated in the connector installation guide.

These connectors are not available for ShareScan version 4.x.