Devices not adding to a ShareScan 5.x Manager

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Unable to add a Device to a ShareScan 5.x Manager

Problem Statement:

Unable to add a scan device to the ShareScan Manager.

Cause: This may happen if the device is not properly resolving the IP and hostname in DNS.

NOTE: The following steps should be completed by an authorized IT contact using Windows Best Practices.

Add the Device Name and IP to the HOST file.

) Browse to C:\WINDOWS\system32\drivers\etc

) Right click on the "host" file and open it in Notepad

) Type " "

example: 127.0.0.1 localhost

4.) Click "Save"