ShareScan 6.0 - Rotation issues with specific KM A4 devices
Problem Statement:
Some specific KonicaMinolta A4 devices have rotation issues.
Devices:
bizhub C3350
bizhub C3850
bizhub C3850FS
bizhub 4050
bizhub 4750
bizhub C3351
bizhub C3851
bizhub C3851FS
Resolution:
Please apply the attached RotationAngles.xml file with the following instructions.
-Exit from ShareScan Administration Console
-Stop ShareScan Agent and Manager services at Service Management Console
-Browse location C:\Program Files (x86)\Nuance\ShareScan6.0\Server\System
-Rename original RotationAngles.xml file to RotationAngles.xml.old
-Place the new RotationAngeles.xml to the same location
-Start ShareScan Manager and Agent services at Service Management Console
Attachments: